In-Network Aetna Dietitians in North Carolina
Navigating insurance coverage shouldn't be a barrier to your wellness journey. We believe that everyone deserves access to expert dietary guidance without the headache of hidden costs.
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Nutrition That Heals is proud to be a recognized and accepted provider of telehealth nutrition therapy by Aetna Health Insurance in the State of North Carolina. This partnership allows us to bring personalized, evidence-based care directly to your living room, ensuring that your path to better health is as convenient as it is effective.
Our dietitian counseling services include:
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Medical Nutrition Therapy Assessment & Follow Up
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Preventative Nutrition Counseling
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Individual Diabetes Self-Management
The majority of our North Carolina clients are completely covered by their Aetna insurance plan and experience no additional out-of-pocket fees. We work with you and your insurance to determine the best service option for you and your health.
The Nutrition That Heals Process
If you have any questions
Feel free to email us at contact@nutrition-that-heals.com
if you have any questions before booking a visit with a dietitian from our team. We're happy to help!
Prepare for your initial consultation
This is a 60 or 90- minute session completed via a HIPAA-compliant video call.
This will allow us to get to know you better and what your goals are for nutrition therapy.
Intake forms will be emailed to you to complete, which will include providing insurance and payment information.
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Attend follow-ups
This is either a 60-, 45- or 30-minute session completed via a HIPAA-compliant video call.
We will decide what works best for your needs - either weekly, bi-weekly, or monthly follow-ups.
How to Check Your Aetna Benefits
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Click the button below to walk through the process of checking if your insurance benefits cover diet counseling through our HIPAA-compliant platform, Berry Street.
We recommend having your insurance card ready for any necessary information. If you’re covered, you’ll be prompted to book at a time that works best for you.
If you want the additional assurance of speaking directly with Aetna about your insurance plan, we’ve provided questions below that you can ask when checking your healthcare plan benefits.
Questions to Ask Your Aetna Insurance Representative
We know that understanding your insurance benefits can be difficult and confusing. We always recommend consulting the back of your insurance card for the most appropriate customer service line for your inquiry.
Below we’ve created a script for you to use when calling your insurance provider to confirm your benefits and coverage.​​​
We recommend always being polite and writing down the name of the agent you are speaking with as well as the reference number for your call at the beginning of your conversation.
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Is Nutrition That Heals, LLC (NPI: 1013630177)/Jessica Kelly (NPI: 1871224840) currently an in-network provider for my Aetna plan?
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If not, what are my out-of-network benefits?
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Does my Aetna plan cover the following outpatient nutrition therapy CPT codes:
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97802 (medical nutrition therapy - assessment)
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97803 (medical nutrition therapy - follow up)
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99401-99404 (preventive counseling)
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If you have diabetes, you may also want to ask if your plan covers G0108 (individual diabetes self-management).
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Do I have any nutrition counseling visits covered under the preventative care portion of my Aetna plan? (ICD-10 Code: Z71.3)
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What is my current coverage for telehealth appointments?
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Do I need a referral from my physician?
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Do I have a deductible for Aetna nutrition counseling services? If yes, how much is it, and how much has been met?
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Is there a copayment or coinsurance? If yes to either, what is the cost?
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How many sessions are covered per year?
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What month does the policy year renew?
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Are there any limitations to my coverage?
If you haven’t already, remember to write down the name of the agent you spoke to as well as the reference number for your call.
Not Covered by Aetna Insurance in NC?
If your Aetna insurance plan doesn’t include nutrition counseling coverage Nutrition That Heals is happy to offer self-pay nutrition counseling services as well.
We don’t believe that anyone should be denied quality, certified nutritional guidance due to lack of insurance.
Self-Pay Dietitian Counseling Rates
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Initial 90-minute consultation: $190
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Initial 60-minute consultation: $120
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Follow-up 60-minute consultation: $120
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​Follow-up 45-minute consultation: $100
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Follow-up 30-minute consultation: $70
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You do not need any active insurance or history of insurance to receive consultation via a HIPAA-compliant platform from our team of registered dietitians.
