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Insurance-Based Nutrition Services

Many people don’t know their insurance may fully cover nutrition counseling services. Nutrition That Heals has worked hard to become an in-network nutritionist for as many insurance providers as possible so you can take full advantage of your health benefits. 


Our insurance-based services include


  • Medical Nutrition Therapy Assessment & Follow-up

  • Preventative Nutrition Counseling

  • Individual Diabetes Self-Management

In Network Nutrition Counseling Services

Nutrition That Heals is proud to be in-network with the following insurance providers:


  • Aetna

  • Anthem BlueCross BlueShield

  • Capital Blue Cross

  • Cigna

  • Empire BlueCross BlueShield

  • Excellus BlueCross BlueShield

  • Federal BlueCross BlueShield

  • Highmark

  • Independence Blue Cross/Amerihealth

  • UMR

  • United Healthcare

  • VA Community Care

We know that understanding and maximizing your insurance benefits can be a daunting task full of confusion and misinformation. 


We’ve composed a list of questions that you can ask your insurance provider to ensure that you have a full understanding of your nutrition counseling coverage.

Questions to Ask Insurance About Your Nutrition Counseling Benefits

Below is a script of questions to ask your insurance provider to determine your eligibility and coverage. You will notice some questions reference “codes” these codes are typically asked for by your insurance provider to identify the service that will be billed.

We recommend always being polite and writing down the name of the agent you are speaking with as well as the reference number for your call at the beginning of your conversation.


  1. Is Nutrition That Heals, LLC (NPI: 1013630177)/Jessica Kelly (NPI: 1871224840) currently an in-network provider for my plan?

  2. If not, what are my out-of-network benefits?

  3. Does my plan cover outpatient nutrition therapy CPT codes 97802 (medical nutrition therapy - assessment), 97803 (medical nutrition therapy - follow up), or 99401-99404 (preventive counseling)?

  4. If you have diabetes, you may also want to ask if your plan covers G0108 (individual diabetes self-management).

  5. Do I have any nutrition counseling visits covered under the preventative care portion of my plan? (ICD-10 Code: Z71.3)

  6. What is my current coverage for telehealth appointments?

  7. Do I need a referral from my physician?

  8. Do I have a deductible for nutrition counseling services? If yes, how much is it and how much has been met?

  9. Is there a copayment or coinsurance? If yes to either, what is the cost?

  10. How many sessions are covered per year?

  11. What month does the policy year renew?

  12. Are there any limitations to my coverage?


If you haven’t already, remember to write down the name of the agent you spoke to as well as the reference number for your call.

Self-Pay Nutrition Counseling Services

No insurance? Have insurance but it doesn’t cover nutrition counseling? No problem! 

Nutrition That Heals is happy to offer self-pay nutrition counseling services as well. We don’t believe that anyone should be denied quality, certified nutritional guidance due to lack of insurance.

You do not need any active insurance and you can still receive consultation via a HIPAA-compliant platform from our team of registered dieticians.

Nutrition Counseling Self-Pay Rates

  • Initial 60-minute consult: $110

  • 30-minute follow up sessions: $60

To ensure that we can continue to provide the best possible service to all our clients, we kindly ask that any cancellations or rescheduling be made at least 24 hours in advance.

Please note that appointments canceled or rescheduled with less than 24 hours' notice, or joining your scheduled appointment 15 minutes late (or more), will incur a late cancellation/no-show fee of $100. This policy helps us manage our schedule effectively and accommodate other clients who may need our services.

Thank you for your understanding and cooperation.

No-pressure, Non-Judgemental Nutrition Information

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